Privacy Policy

Company Policy & Privacy

Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Please take a few moments to read over and understand our Service Commitment, Money Back Guarantee, Privacy Policy and Return Policy. Should you have any queries please email us: info@akiuae.com

OUR COMPANY PROFILE - See Presentation

OUR COMMITMENT TO SERVICE

AK International strives to ensure you as our valued customer are satisfied with the product, price and quality of any products ordered with us.

AK ensures that all orders will be processed and shipped within 48 hours of receipt should stock be available. If AK cannot fulfill orders within this 48-hour time frame the customer will be notified

of the delay and advised of the expected delivery of goods ordered.

You must be able to use these devices subject to your national and state medical regulations in order to purchase them. If you have questions about legal obligations regarding sales or purchase of medical devices and products, you should consult with your government authorities.

OUR PRIVACY POLICY

  1. When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
  2. Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
  3. Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
  4. If you choose to subscribe to our free newsletter, you will receive your newsletter once every fortnight, which contains information on special offers, giveaways or special discounts. We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account. Clear unsubscribe details are always shown on the newsletter.
  5. We may from time to time post up surveys to measure your response to certain new additions to the website. As a rule, you are never forced to fill in these surveys. Furthermore, should you choose to fill in the surveys, you can choose to remain anonymous.

MONEY BACK GUARANTEE

AK International strongly believes in customer satisfaction and therefore extends a 14-day money back guarantee on all internet purchases.

Should you not be completely satisfied with the quality of your order once it is received, we will happily arrange a refund for any unused goods. The refund is payable once goods are returned to, and received by AK International.

BEFORE you return ANY goods please contact us at:info@akiuae.com - This is essential so that we can best advise you where to return the goods and also the ESSENTIAL information for CUSTOMS so that you will not incur any penalties relating to the regulations for the CUSTOMS of each country.

PLEASE NOTE: Refunds for USED goods will be subject to review. For specifics please contact us at: info@akiuae.com

We are unable to offer refunds on shipping & handling.

RETURN POLICY GUIDELINES

  1. It is the responsibility of the customer for return shipping items. This must be done by a trackable service: EMS, FedEx, UPS...
  2. All returns must be accompanied by the original tax invoice and a accompanying note that indicates the reason for return.
  3. The warranty card (if applicable) must be present and not filled out.
  4. The packaging must be as it was when the parcel was delivered to you.
  5. All returns must meet an inspection to be accepted.
  6. All returns should be sent to: AKI Address: Mena House, 316-500, Al Mena Road, Al Raffa, Bur Dubai, P.O.Box : 120184, Dubai UAE

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